Delete Your Account & Data
Last updated: November 1, 2026
You can request that 7ajtak delete your account and the personal data associated with it, whether you signed up through our website or the 7ajtak mobile app.
Delete it yourself in the app
In the 7ajtak mobile app, open the menu, choose Delete account, enter your password and confirm. Your account is deleted immediately.
Or request deletion
Send a deletion request using either method below, from the email address or phone number registered on your account:
- Email us at bassaad@tripocode.com with the subject "Account deletion request", including the email or phone number your account is registered under.
- Or use the Contact / Support option inside the app and mention you'd like your account deleted.
We will process your request and confirm once it's complete, typically within a few business days.
What gets deleted
- Your account profile: name, email, phone number, password, and profile photo.
- Your saved location, city/area, and any verification documents you uploaded (ID, passport, certificates).
- Listings, photos, and content you posted (provider services, properties, cars, rentals, place/news submissions where applicable).
- Reviews and ratings you submitted.
- Your device's push-notification token, so we stop sending notifications to that device.
What we may retain, and for how long
Even after deleting your account, we may retain limited records where required for legal, accounting, fraud-prevention, or dispute-resolution purposes - for example, a record that a completed booking or transaction occurred, and its date and amount (without your full profile or contact details attached). Where retained, this information is kept only as long as legally necessary and is not used for any other purpose.
Questions
If you have any questions about this process, contact us at bassaad@tripocode.com. See our Privacy Policy for more on how we handle your data.
